To build your custom lenses, we need your valid prescription (including IPD). If we don't receive it within 30 days of your purchase, your order will be automatically canceled and fully refunded.
We'll send you a few friendly reminders along the way - but if we don't hear from you by day 30, we'll assume you're not ready and refund your payment.
If you need more time or have any issues uploading your prescription, just contact us and we'll be happy to help.
What happens if I don't upload my prescription within 30 days of purchase?
Updated over a week ago